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Delivered in 7–10 business days Pay in 4 with Afterpay Returns handled in Sydney

Returns

Your order ships direct from the maker overseas, and returns come back to us in Sydney, Australia.

Changed your mind

  • You can ask to return an item within 7 days of receiving it.
  • The item must be unworn, with its original tags attached.
  • Because orders ship direct from overseas, you pay the postage both ways: the original shipping is not refunded and the cost of sending the item back is yours.
  • Sale items: no change-of-mind returns or exchanges on sale items. This does not affect your rights under Australian Consumer Law, which apply to sale items with a fault just as they do to any other item.

Faulty, not as described, or wrong item

If an item has a fault, does not match its description, or is not the item you ordered, you have rights under the Australian Consumer Law. These rights are not limited by the 7-day change-of-mind period. Please contact us and we will deal with it in line with the consumer guarantees, which can include a repair, replacement or refund depending on the problem. Any costs of returning the item are handled as the Australian Consumer Law requires.

Read more on the ACCC website: Consumer rights and guarantees.

How to return an item

  1. Contact our customer service first at support@warpdriven.com.au with your order number and the reason for the return.
  2. Please contact our customer service first to obtain the return address, and do not send anything back before you have it.
  3. Refunds are processed within 7 business days of us receiving and inspecting the return.

Shipping

  • Italian fashion items ship direct from Italy by the Italian brand, 7–10 business days.
  • Other items ship direct from mainland China, 7–10 business days.